Effective Date: April 2025

At The Brotherhood, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your personal information when you interact with our website, services, and community. By using our website and services, you agree to the practices described in this policy.

1. Information We Collect

We collect personal information when you interact with our website, register for an account, or participate in our services. The types of information we may collect include:

1.1 Personal Information

Account Information: Name, email address, password, and other details you provide during registration.
Profile Information: Any additional information you choose to share in your profile, such as location, age, or interests related to wellbeing.
Communications: Any messages or communications you send us, such as emails, support inquiries, or feedback.

1.2 Non-Personal Information

Usage Data: Information about how you interact with our website, including your IP address, browser type, device information, pages visited, and referral sources. This is typically collected via cookies and analytics tools.
Cookies: We use cookies to enhance your user experience, track website usage, and customise content. You can manage your cookie preferences through your browser settings.

1.3 Sensitive Information

In some instances, you may voluntarily share sensitive personal information related to your mental health, wellbeing, or personal experiences. This information is only used to improve your experience with the site and will be handled with the utmost care and confidentiality.

2. How We Use Your Information

We use the personal information we collect to provide, improve, and personalise our services. Specifically, we may use your data for the following purposes:

Account Management: To create and manage your account, verify your identity, and provide access to the community and other resources.
Personalisation: To personalise your experience based on your preferences, interests, and activity on the website.
Communication: To send you relevant information, including newsletters, updates about events, and resources related to wellbeing.
Support and Services: To respond to your enquiries, provide support, and address issues related to your account or our services.
Improvement of Services: To analyse user behaviour and improve the content, functionality, and user experience of our website.

3. Data Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties. However, we may share your information under the following circumstances:

Service Providers: We may share your data with trusted third-party service providers who assist us in operating our website, conducting business, or delivering services (e.g., hosting, analytics, email services).
Legal Compliance: We may disclose your personal information if required to do so by law, or in response to a valid legal request by government authorities or to protect our legal rights.
Event Organisers: If you register for events or programmes hosted by The Brotherhood, we may share necessary details with the event organisers to facilitate your participation.

4. Data Security

We take the protection of your personal data seriously and implement appropriate technical and organisational measures to safeguard your information against unauthorised access, disclosure, alteration, and destruction. While we strive to protect your data, no method of electronic transmission or storage is 100% secure, and we cannot guarantee its absolute security.

5. Retention of Data

We retain your personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy, including legal, accounting, or reporting requirements. If you close your account or request the deletion of your data, we will retain certain information for a period of time as required by law or for legitimate business purposes.

6. Your Rights and Choices

As a user, you have certain rights regarding your personal data, including:

Access: You have the right to request a copy of the personal data we hold about you.
Correction: You have the right to correct any inaccurate or incomplete personal data.
Deletion: You can request that we delete your personal data, subject to certain exceptions (e.g., if we need to retain data for legal or legitimate business purposes).
Opt-out: You can unsubscribe from marketing communications at any time by following the unsubscribe link in emails or contacting us directly.
Data Portability: You can request to transfer your personal data to another service provider in a structured, commonly used format.

If you would like to exercise any of these rights, please contact us using the details provided at the end of this policy.

7. International Transfers

Your personal information may be stored and processed in countries outside of the United Kingdom. We ensure that any such transfers comply with applicable data protection laws, and we take appropriate measures to protect your data in accordance with this Privacy Policy.

8. Children's Privacy

Our website and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe that we have collected personal information from a child, please contact us immediately so that we can take appropriate action.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page, and the "Effective Date" at the top will be updated. We encourage you to review this policy periodically to stay informed about how we protect your privacy.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us at:

The Brotherhood
Email: michael@pureturtle.co.uk
Website: www.brotherhoodmensgroups.co.uk